Virgin Atlantic has published its annual financial results 2014

Posted On Apr 23, 2015

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Virgin Atlantic has published its annual financial results 2014, which confirms the successful delivery of its two year recovery plan and a return to profit. returns to profit as per its two year recovery plan

For the year ended December 31, 2014, the Group is reporting a profit before tax and exceptional items of £14.4m, representing an improvement of £65.4m on the previous year’s financial performance. The results confirm that Virgin Atlantic has delivered on the target it set in February 2013 to return to profit within two years. It is now looking to the future and positioning the business for future growth and sustained profitability whilst making significant investment in customer experience. For the third consecutive year, passenger satisfaction scores have increased, with an 11% improvement since 2012. The airline’s on time performance remains high with 85.5% of flights departing within 15 minutes of schedule. Virgin Atlantic remains focused on delivering the best possible experience and service to its customers enhanced by a £300m investment in this area by 2018. Chief Executive Craig Kreeger said, “We want to be the airline most loved by our customers by always putting them at the centre of everything we do. These profitable results mark the successful conclusion of our recovery period and have put firm foundations in place for the future. We are confident that we have the right fleet, network and partners in place to be more profitable than ever before by 2018. “We had a clearly defined strategy to transform the financial performance of the business and everyone involved can be rightly proud that we delivered that in a rigorous timeframe, while investing in continuous improvements to our passengers’ experience. I would like to thank our customers for their support, and our people for delivering the exceptional customer service that remains uniquely Virgin Atlantic.”

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