Most Outstanding Online Travel Company B2B EaseMyTrip

Posted On Feb 19, 2015

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Nishant Pitti CEO, EaseMyTrip
 

How do you feel about EaseMyTrip being recognised as ‘Most Outstanding Online Travel Company-B2B’ by TnH at its Travel & Hospitality Awards 2014?
Success always gives a great feeling. It seems that your hard work has been given special attention. I am really pleased and proud to receive this award from TnH. In fact, I feel that this achievement is a step in right direction for achieving better growth in business and life. Receiving ‘Most Outstanding Online Travel Company-B2B’ from TnH magazine will give me encouragement for excelling in travel sector.

What will you describe as the defining characteristic of your company? What do your customers value most about your company?
Innovation is the defining characteristics of EaseMyTrip. By following unique and relevant strategies, we are increasing number of potential clients for our company. Trust is an important characteristic for which our customers value us the most. They are sure of creativity and innovation of our company. They know that we won’t let them down while enjoying the most beautiful moments of their life. They trust in our products and services because we walk that extra mile to bring that precious smile on their face by offering best holidaying experiences. In 6 years of our existence, the turnover of our company exceeded to Rs. 1000 Crores last year and we are constantly growing with a rate of 25-30% every year. This is happening because our clients’ trust and reliability in our company.

What have been the long-term vision and objectives of EaseMyTrip?
The main objective of EaseMyTrip has always been to become the topmost travel company of India by delivering the clients excellent services at the most cost-effective rates. We constantly plan to deliver efficient detailed oriented travel services and generate obvious savings for them. As a renowned OTA of India, we value our clients and serve them with personal care and zeal. Our constant effort is not only to become number one in Indian travel industry but also become an agent whom people can trust completely for their travel planning.

What advice would you like to give to young travel professionals who desire success in this industry?
I would like to tell young travel professionals that despite having all the challenges, travel industry is a platform where you can perform better than any other industry. This is a profession that doesn’t take your complete time. You can be a travel agent after being a housewife, a serviceman or while running any other business. For budding travel professionals, I would suggest that they should be specialized for certain destinations instead of being a generalist travel agent. People actually value a real specialist. There are two kinds of travelers – those with lesser time and more money and those with more time and lesser money. Deliver the best value to both of them differently. Keep an eye on market and offer the competitive rates to your clients. Build your reputation, develop trust among customers and create brand awareness. This will help your travel agency in getting more business.

“Success always gives a great feeling. It seems that your hard work has been given special attention. I am really pleased and proud to receive this award from TnH. In fact, I feel that this achievement is a step in right direction for achieving better growth in business and life. Receiving ‘Most Outstanding Online Travel Company- B2B’ from TnH magazine will give me encouragement for excelling in travel sector.”

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